Frequently asked questions

YMC Agency provides AI-powered receptionists that answer calls 24/7, screen callers, book appointments directly into your system, send follow-up texts, and much more so you’ll never miss a customer opportunity again.

A: At My Site, our AI receptionist is designed to streamline your experience from the moment you get in touch with us. Here's how it works: 1. 24/7 Availability: Our AI receptionist is available around the clock to assist you, ensuring that your queries are addressed promptly, even outside of regular business hours. 2. Immediate Response: Whether you're calling by phone or reaching out via our website, the AI receptionist can provide immediate responses to your questions. It’s programmed to handle a wide range of inquiries, from scheduling appointments to providing basic information about our services. 3. Human-Like Interaction: The AI receptionist can engage in natural, conversational dialogue. This means you won't feel like you're talking to a robot; instead, you'll experience a smooth conversation that's attentive to your needs. 4. Task Automation: Routine tasks such as booking appointments, sending reminders, and answering frequently asked questions are efficiently managed by our AI receptionist. This reduces wait times and ensures that your needs are addressed swiftly. 5. Seamless Handoff: If your query requires human intervention, the AI receptionist can seamlessly transfer you to a live representative. It ensures that the transition is smooth and your issue is handled without any disruption. 6. Consistent Service Quality: By leveraging advanced AI technology, our receptionist maintains a consistent level of service quality, providing accurate and reliable information every time you interact with it. Our AI receptionist is a vital part of My Site's commitment to exceptional customer service, ensuring that we are always ready to assist you efficiently and professionally.

Unlike traditional call centers, our AI receptionists:

• Operate 24/7 with no downtime or sick days.

• Provide consistent and professional responses every time.

• Cost a fraction of hiring a full-time staff member.

• Integrate directly with your CRM, scheduling, and messaging tools.

Yes! Every script, greeting, and workflow can be customized to fit your business. Whether you need lead qualification questions, specific booking rules, or membership upsells, our team sets it up for you.

No problem. The AI receptionist can:

• Forward urgent calls straight to you or your team.

• Send you an instant summary so you know who called and why.

We integrate with popular platforms such as Google Calendar, Outlook, Square, Clio, ServiceTitan, and more. If you use a specific tool, we’ll work with you to connect it via our open API and Zapier.

Not at all. Setup typically takes less than 48 hours:

1. We customize your call script.

2. We connect your scheduling or CRM system.

3. We activate your AI receptionist line.

Our pricing is designed to be more affordable than hiring a live receptionist. Plans vary based on call volume and integrations needed. Contact us for a custom quote that fits your business size.

Yes. YMC Agency uses enterprise-level encryption and follows strict data privacy protocols. Your customer information is never shared or sold.

We work with:

• Service-based businesses (plumbers, electricians, small engine repair, HVAC, etc.)

• Law firms, medical offices, real estate agencies

• Coaches, consultants, and other appointment-driven professionals

If your business relies on phone calls, we can help.

Yes. We offer a 7-day free trial so you can see the difference for yourself before making a decision.

Click “Start Free Trial” on our website, or book a quick 10-minute demo with our team. We’ll walk you through setup and show you how it works.